Level 2 Certificate in Team Leading

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The skills and knowledge you need to tackle the role with confidence

Who is this qualification for?

This qualification is designed for new and aspiring team leaders – get an in-depth introduction to the role and its responsibilities. This is a nationally recognised qualification – the ideal launch pad for your management career.
Results for you

  • The core skills to lead a team successfully
  • Motivation techniques to get the best from people
  • The confidence to tackle difficult issues, like underperformance
  • Tools to develop yourself as a leader
Impact for your employer

  • Team leaders equipped with the skills they need to perform
  • Staff who are competent to manage people and relationships
  • Better communication and collaboration in teams
  • Incentivise your staff to develop their potential
Focus on the skills you need

Three mandatory units cover the core skills you need to lead a team. You’ll learn how to plan, allocate and monitor work; tools and techniques to develop yourself as a leader; and how to get the most from your team. Then work with your employer and training provider to find the best fit from a wide range of optional units. These cover everything from communication skills to business improvement techniques. The choice includes units from Level 3 qualifications, to help you progress in your career and in formal professional training.

Full qualification details

Certificate

We have different sizes of qualification in increasing order of size

Qualification level
Credit Value

The range of credits a learner must undertake to gain this qualification

15 - 36
Structure

Details of the qualification, learning time involved and criteria a learner must satisfy

3 unit groups. At least 1 hour of induction and at least 2 hours of tutorial support are required. There are 3 mandatory units from group 1 and a choice of optional units from groups 2 and 3. Learners must attain a minimum of 15 credits (max 7 credits from Group 3).

Information for ILM centres

For each qualification select the units you want to deliver using the qualification specification builder. The builder does NOT verify if your selection of units meets the ‘rules of combination’. Rules are displayed at the top of each qualification page. If you have any questions about unit combinations please contact ILM Customer Services or your EV.

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Certificate

Level 2 Certificate in Team Leading

  • Time commitment: minimum 38 hours of structured learning (depending on the units selected), plus self-study, project work and assignments.
  • Three mandatory units from Group 1 and a range of optional units from Groups 2 and 3. 
  • The option to include a maximum of 7 credits from Level 3 units from Group 3.
Select units for creation of specification
Jump to:
  • Group 1
  • Group 2
  • Group 3

Group 1

    Unit Title CV GLH
  • 8002-250 Level 2 Developing Yourself as a Team Leader 1 6
  • 8002-251 Level 2 Improving Performance of the Work Team 1 6
  • 8002-252 Level 2 Planning and Monitoring Work 2 8

Group 2

    Unit Title CV GLH
  • 8002-253 Level 2 Developing the Work Team 1 6
  • 8002-254 Level 2 Induction and Coaching in the Workplace 2 8
  • 8002-255 Level 2 Meeting Customer Needs 2 6
  • 8002-256 Level 2 Working Within Organisational and Legal Guidelines 1 6
  • 8002-257 Level 2 Providing Quality to Customers 1 6
  • 8002-258 Level 2 Using Information to Solve Problems 1 5
  • 8002-259 Level 2 Understanding Change in the Workplace 2 8
  • 8002-260 Level 2 Maintaining a Healthy and Safe Working Environment 1 8
  • 8002-261 Level 2 Diversity in the Workplace 1 6
  • 8002-262 Level 2 Using Resources Effectively and Efficiently in the Workplace 1 7
  • 8002-263 Level 2 Communicating with People Outside the Work Team 1 6
  • 8002-264 Level 2 Briefing the Work Team 1 6
  • 8002-265 Level 2 Workplace Communication 1 5
  • 8002-266 Level 2 Workplace Records and Information Systems 1 5
  • 8002-267 Level 2 Business Improvement Techniques 2 10
  • 8002-268 Level 2 Leading Your Work Team 2 6
  • 8002-269 Level 2 Managing Yourself 1 4
  • 8002-270 Level 2 Enterprise Awareness 3 18
  • 8002-271 Level 2 Working with Customers Legally 1 5
  • 8002-272 Level 2 Setting Team Objectives in the Workplace 2 6
  • 8002-273 Level 2 Gathering, Interpreting and Utilising Data in the Workplace 1 3
  • 8002-274 Level 2 Methods of Communicating in the Workplace 1 3
  • 8002-275 Level 2 Satisfying Customer Requirements 1 3
  • 8002-276 Level 2 Understanding Effective Team Working 1 3
  • 8002-277 Level 2 Building an Awareness of Waste Management 2 9
  • 8002-279 Level 2 Understanding Sales in the Workplace 2 7
  • 8002-280 Level 2 Understanding the implications of working in an enterprise 3 6

Group 3

    Unit Title CV GLH
  • 8002-300 Level 3 Solving Problems and Making Decisions 2 9
  • 8002-301 Level 3 Understanding Innovation and Change in an Organisation 2 9
  • 8002-307 Level 3 Giving Briefings and Making Presentations 2 4
  • 8002-308 Level 3 Understanding Leadership 2 6
  • 8002-312 Level 3 Understanding Conflict Management in the Workplace 1 4
  • 8002-313 Level 3 Understanding Stress Management in the Workplace 1 7
  • 8002-314 Level 3 Understanding Discipline in the Workplace 1 5
  • 8002-316 Level 3 Understanding the Induction of New Staff in the Workplace 1 3
  • 8002-317 Level 3 Understanding Training and Coaching in the Workplace 2 7
  • 8002-320 Level 3 Managing Workplace Projects 2 7
  • 8002-322 Level 3 Understand the Organisation and its Context 2 7
  • 8002-327 Level 3 Understanding Negotiation and Networking in the Workplace 1 6
  • 8002-337 Level 3 Understanding Security Measures in the Workplace 2 7
  • 8002-359 Level 3 Understanding Good Practice in Coaching within an Organisational Context 3 9
  • 8002-360 Level 3 Undertaking Coaching within an Organisational Context 4 12
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