Level 5 Management Apprenticeships

Level 5 Operations Manager Apprenticeship

The Operations Manager apprenticeship is designed for individuals responsible for leading and managing an operational area or department, with a workforce to lead, manage, and support to achieve organisational goals within private, public, or voluntary sectors, in any industry.

An Operations Manager plays a crucial role by managing individuals or a team, offering direction, instructions, and guidance to achieve set goals. They are crucial for the smooth functioning of all departments within an organisation and ensure that their functions are administered and maintained in accordance with legislation and the organisation’s policies and procedures.

Operations managers provide clear and inclusive leadership and direction within their area of responsibility. This typically involves setting, managing, and monitoring the achievement of core objectives aligned with the organisation’s overall strategic goals. In smaller organisations, they are also likely to contribute to the execution and achievement of these strategic objectives.

Find out more and access the standard, the assessment plan and the EPA plan

Summary of our offer

Apprenticeship Standard: STO385 (Version 1.4)

ILM EPA product code: 9309-33

The training length for this Apprenticeship is typically 24 months. The End-point Assessment (EPA) period is typically 5 months. The Occupational Standard and Assessment Plan for this version was updated on 25th September and has been allocated a maximum funding cap of £9000.

The Operations Manager Apprenticeship offers an exciting, work-based pathway to develop essential skills in leadership and people management. Through hands-on learning, apprentices gain valuable experience while in paid employment, receiving on-the-job training and tailored support throughout.

As a registered End-Point Assessment Organisation (EPAO), we deliver a high-quality, rigorous EPA at a time that suits your apprentices' needs. Our comprehensive EPA service includes a suite of guidance documents and preparation tools, making it easy for apprentices to feel ready and confident for their assessment.

As part of your registration with us you will also receive complementary tutor membership and your apprentices will receive complementary student membership with the Institute of Leadership (IoL). You will have access to a catalogue of teaching and digital learning resources to support the delivery of the Apprenticeship standard and are designed to offer you the flexibility to select the tools that best support your apprentices. These practical resources build confidence, enhance competence and ensure a high-quality learning experience.