Level 3 Management Apprenticeships

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Level 3 Team Leader Apprenticeship

The Team Leader apprenticeship is designed for individuals responsible for managing teams, projects, or specific elements to achieve organisational goals within private, public, or voluntary sectors, in any industry.  

A team leader plays a crucial role by providing first-line management, leadership, and support for their teams and senior management. Their responsibilities encompass operational and project oversight, ensuring that their team’s efforts align with organisational objectives. They offer direction, guidance, and instructions to achieve goals while maintaining compliance with legislation and organisational procedures.

In their role, they engage with various internal departments. This wide-ranging interaction develops a broad skill set vital for effective management and organisational success.

Find out more and access the standard, the assessment plan and the EPA plan

Summary of our offer

Apprenticeship Standard: STO384 (Version 1.4)

ILM EPA product code: 9308-33

The training length for this apprenticeship is typically 15 months. The End-point Assessment (EPA) period is typically 3 months. The Occupational Standard and Assessment Plan for this version was updated on 25th September and has been allocated a maximum funding cap of £5000.

The Team Leader apprenticeship offers an exciting, work-based pathway to develop essential skills in leadership and people management. Through hands-on learning, apprentices gain valuable experience while in paid employment, receiving on-the-job training and tailored support throughout.

As a registered EPA provider, we deliver a high-quality, rigorous EPA at a time that suits your apprentices' needs. Our comprehensive EPA service includes a suite of guidance documents and preparation tools, making it easy for apprentices to feel ready and confident for their assessment.

Our teaching and digital learning resources are mapped to the  Team Leader Apprenticeship Standard and are designed to offer you the flexibility to select the tools that best support your apprentices. These practical resources build confidence, enhance competence and ensure a high-quality learning experience, preparing apprentices thoroughly for their EPA.

Apprenticeship Standard: STO384 (Version 1.2)

ILM EPA Product code: 9308-22

If you are currently offering V2, you can find more detailed information below.

Find more details information about assessment plan V1.2


End-point Assessment

ILM is open for EPA registrations for the Team Leader Apprenticeship. As one of England’s largest EPAO’s, we are committed to delivering exceptional customer service. Our dedicated EPA Customer Success team is ready to guide you through every step, providing expert advice and solutions. With leadership and management specialists, quality assurance guidance, and policy and funding experts on hand, you can be confident that you and your apprentices will receive the best possible support. Our EPA assessors all have industry experience and receive ongoing training, ensuring a fair and robust assessment every time.

We’re here to support your EPA preparation and the gateway process for this standard.

Upon registration for EPA, you will have access to a range of support material for the Team Leader apprenticeship to help prepare for end-point assessment:

  • Handbook and End-point Assessment pack: Access detailed explanations of the knowledge, skills, behaviours and content covered by the standard. The End-point Assessment pack offers comprehensive grading criteria and outlines the required evidence for gateway readiness.
  • EPA Exemplar materials: Tutors can benefit from real assessment examples, including transcripts and examples of best practice, ensuring apprentices feel well-prepared for their assessments. All materials are available through our user-friendly EPA Pro platform.
  • Recording forms: Streamline your EPA readiness with our prepared forms, including the gateway declaration form and any necessary assessment documents, providing peace of mind and ensuring nothing is overlooked.
  • LIEPA Reports: Our lead independent End-point assessors (LIEPAs) produce annual reports offering valuable insights into EPA results, findings and trends across all centres, helping you refine your apprenticeship delivery for continuous improvement and success
  • Apprenticeship Certification: Apprentices will receive both an official Institute for Apprenticeships and Technical Education (IfATE) apprenticeship certificate and an ILM statement of achievement for their End-point Assessment
  • EPA Digital credentials: On successful completion apprentices receive a digital credential offering a verified, visual representation of the skills and knowledge they have gained.  Digital credentials help your apprentices raise their online professional profile and bring their skills and achievements to life.

Discover the power of our Digital credentials

How to register

If you're already an ILM centre or interested in becoming one, be sure to review our EPA manual and guidance. It covers the entire process and outlines all terms and conditions. Our short ‘how-to’ guides and videos are a great starting point to help you understand what to expect and how to stay on track when booking EPAs and preparing apprentices for assessment. You can access these helpful resources in our EPA document library.

To use our End-point Assessment services follow these steps:

  1. Existing Customers: Complete the ILM EPA application form through the quality portal via Walled Garden.
  2. New Customers: If you’re interested in partnering with ILM, please reach out to our EPA Partnership Team at epapartnership@cityandguilds.com. We’re happy to help!

Supporting documents and additional guidance


Contact us

We want to help you get started on your apprenticeship journey. Request a call back or email us and we'll be in touch within two days.

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End-point assessment

Discover ILM's expert End-point assessment offer and why our unrivalled expertise and digital innovations make us the perfect EPA partner

End-point assessment